Choose the Best Plan
Pick a plan that suits your needs-
Initial balance Incoming Calls Calls within Fonezela Outgoing / Forwaded Calls Domain Website Ecommerce store Mobile app Email accounts Users Departments Number Contacts Call recording Email campaign Call campaign Live chat Team chat Extensions Voicemail Email templates Forms
- Basic ₹999 /Month ₹50 ₹0.20 ₹0 ₹0.40 Included Included Included Included * 07 05 02 01 1,000 100 30 30 100 chat sessions Included 03 02 25 05
- Basic ₹9,999 /Annum ₹500 ₹0.20 ₹0 ₹0.40 Included Included Included Included * 07 05 02 01 1,000 100 365 365 1,000 chat sessions Included 03 02 25 05
- Most Popular Standard ₹29,999 /Annum ₹2,000 ₹0.15 ₹0 ₹0.35 Included Included Included Included * 20 10 05 01 10,000 10,000 1,000 1,000 Unlimited Included 10 05 10,000 1,000
- Plus ₹49,999 /Annum ₹5,000 ₹0.10 ₹0 ₹0.25 Included Included Included Included * 40 25 10 01 25,000 15,000 1,500 1,500 Unlimited Included 25 10 15,000 1,500
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Initial balance Incoming Calls Calls within Fonezela Outgoing / Forwaded Calls Domain Website Ecommerce store Mobile app Email accounts Users Departments Number Contacts Call recording Email campaign Call campaign Live chat Team chat Extensions Voicemail Email templates Forms
- Basic SAR799 /Month SAR02 SAR0.02 SAR0 SAR0.60 Included Included Included - 06 03 02 01 1,000 1,000 30 30 100 chat sessions Included 03 02 25 5
- Basic SAR6,000 /Annum SAR10 SAR0 SAR0 SAR0.60 Included Included Included Included * 06 03 02 01 1,000 1,000 100 100 1,000 chat sessions Included 03 02 25 500
- Most Popular Standard SAR10,000 /Annum SAR200 SAR0 SAR0 SAR0.55 Included Included Included Included * 15 10 05 01 20,000 10,000 200 200 Unlimited Included 10 05 10,000 1,000
- Plus SAR15,000 /Annum SAR250 SAR0 SAR0 SAR0.50 Included Included Included Included * 26 20 06 01 30,000 30,000 300 300 Unlimited Included 20 10 15,000 1,500
- Domain Website Ecommerce store Mobile app Email accounts Users Departments Number Contacts Call recording Email campaign Call campaign Live chat Team chat Extensions Voicemail Email templates Forms
- Basic $59.95 /Month Paid annually Included Included Included Included * 04 03 02 01 1,000 100 365 365 1,000 chat sessions Included 03 02 25 05
- Most Popular Standard $149.95 /Month Paid annually Included Included Included Included * 20 10 05 01 10,000 10,000 1,000 1,000 Unlimited Included 10 05 10,000 1,000
- Plus $299.95 /Month Paid annually Included Included Included Included * 40 25 10 01 25,000 15,000 1,500 1,500 Unlimited Included 25 10 15,000 1,500
Note: Taxes extra as applicable.
* Mobile app feature is available in beta.
Plan Includes More
All above plans includes the followingCloud Telephony
- Call Workflow Designer
- Auto Attendant (Multi level IVRS)
- Automatic Call Distribution
- Computer Telephony Integration (CTI)
- Real-Time Dashboard
- Blacklist & Whitelist
- Call Campaign
- Missed call marketing
- Conference Call
- Sticky Call
- Call History
- Call Monitoring
- Call Recording
- Voice Mail
- Outbound Dialer
- Custom Greetings
Helpdesk Tools
- Address Book
- User Account Management
- Contact Management
- Reminder & To-Do List
- Self Service Portal for your Customers
- Ticket Management
Live Chat
- Canned Responses
- Automatic Ticket Creation
- Conference Chat
- Ticket Reports
- Visitors Info
- Chat Customization
- Chat Notification
- Chat Transcript
- Chat Settings
- Sneak Peek
- Pop-In and Pop-Out
- Embedded Chat
Online Presence
- Free subdomain / Bring your own domain
- 100's of Website Templates
- Website Deployment
- Easy to use website designer
- Ecommerce Store
- Mobile Application
- Basic SEO
- Website Security Related Optimization
- Social Network Integration
- Directory Listing
- Web Analytics
- Google Integration
- Website Maintenance
- Email setup
- Email marketing
Email Marketing
- Realtime campaign dashboard
- Multiple Group
- Predefined Templates
- Realtime Campaign Widget
Team Chat
- Group Chat
- Delivery Status
- Sharing Files
- Notification
- Pop-In and Pop-Out
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Note: Some features are available only in Paid Plans.
Frequently Asked Questions
Q How is Fonezela different from other cloud telephony providers?
A Fonezela provides a wide range of features that comprises of Helpdesk, Online Presence, Live Chat, Team Chat, Email Marketing, and Cloud Telephony Service, whereas our competitors provide only Cloud Telephony Solutions. Fonezela platform is cost effective and user friendly.
Q What is the mode of payment?
A We accept payments via Net-banking and Credit/Debit Cards
Q Are there any hidden costs?
A No, There are no hidden costs, just the costs associated based on your plan.
Q How do I contact technical support or billing support?
A Please feel free to send us an email at [email protected] and [email protected]
Q Can I change my plan?
A You may change your plan any time.
Q How do I cancel my account?
A To cancel your account, please email us at [email protected] along with your Subscription Details and we will assist you with the cancellation.
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