Fonezela includes an intuitive Dialer Subsystem. Substantially improve connection with live prospects with Fonezela’s automated dialer. The dialer automatically dials out to contacts, detects and filters out calls that go busy, unanswered, answered by fax machines, answered by voicemail, disconnected lines etc and connects live calls to your agents.
The dialer can be configured in both predictive and progressive modes.
You can optionally enable calling back the same number if for some reason the call was not answered previously.
Get real-time statistics about the dialer’s activities from Fonezela’s dashboard.Get a variety of reports from the dialer on demand or schedule it to be emailed periodically to your inbox.
You can either disable calling a prospect after they have answered the call or let the dialer call them periodically after a preset interval even if they answered the call previously.
Upload phone numbers to the dialer manually via a form or via a spreadsheet or it can also periodically download it from a specified http url.
Automatically schedule the start and stop time for your dialer.
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