Progress miles ahead of your competition with Fonezela’s comprehensive platform
Fonezela is a multi-channel digitalization platform. Use Fonezela to implement and manage your brand's online presence, sales, marketing, support, and back office processes efficiently and cost-effectively.
Implement an elegant website for your business. Choose a template from among 100s of beautiful designs, customize it to meet your needs with a powerful and easy to use Drag and Drop Site Builder.
Provide cutting edge Phone based sales and support for your business. Implement Custom Greetings, IVR, ACD, Call Monitoring, Call Campaign, Conference Rooms, CTI and much more in minutes.
Your customers, prospects and vendors can place requests via the online self-service portal, email, phone and chat. Your team can track, manage and resolve requests to completion from a single interface.
Get a bird's eye view of important activities in your business in real-time. The dashboard provides details such as calls waiting in a queue, agents status, website visitors, abandoned calls & chat, pending and resolved tickets and much more.
Embed chat widget in your website, blog and mobile application. Track & engage visitors, provide assistance to them. Greatly improve conversion rate.
Use email marketing to promote your products and services, deliver newsletters. Recipients can manage their subscriptions, Get real-time insights into bounce rates, click through rates etc.
Private instant messaging for your company. Includes text messaging, group messaging, file sharing. All conversations are optionally archived.
Fonezela provides you with business-grade email accounts that are automatically set up for your domain and users. Configure any 3rd party email client with support for IMAP and POP3 to access your emails.
Get started with Fonezela. Our price is among the lowest in the industry. Pick a plan that suits your business needs.
Fonezela can accommodate your needs as your business grows. You can start with as few as 1 user and scale to 100s of users anytime.
Make and receive calls, attend to website visitors via live chat, colloborate with your team, run marketing campaigns and more from a single easy to use interface. Fonezela's Management Console makes it easy to access and work on customer records without clutter.
Easily manage users and assign roles to them. The role based access control system in Fonezela provides you with fine-grained control over privileges assignable to users.
Fonezela was developed from ground-up to be fully customizable. The platform can be deployed for hundreds of different use cases and is customizable to meet your needs.
Fonezela seamlessly combines multiple communication channels & process workflows in a single easy to use interface ensuring that your business processes are easy to manage and ensures high productivity.
Scouting for a well reliable company that can help us with hosting and building our website was a big challenge until we found FONEZELA in KSA. It’s been 4 years now and they’ve helped us big time by dedicating their development team in supporting our every single website need. In addition to that they gave us an amazing Cloud call center which helped to increase our Sales and quality and Ticketing System for support, live chat option and email hosting.
Now our team are able to work from home with no limits. I really appreciate the team for an amazing job.
We have been associated with Fonezela since the last 4yrs and it has indeed been a pleasurable experience. They are very prompt with their service and makes sure our business is not interrupted in any manner. We all depend on it websites and other technology for our business and Fonezela is the best that you can opt for.
I would undoubtedly refer Fonezela to all my clients and family. It is worth the money you pay for. Thank you for your continued support and hoping to have a long standing business association.
Fonezela helped us to setup online presence for our school a while back. We have had several enquiries so far from our website. We are impressed with all the services provided by Fonezela. They are very cooperative and supported us in setting up everything exactly as required.
Fonezela makes our business process much easier, the ability to manage everything in a single place is a huge impact on our productivity. Greatly increased our sales by getting new clients through website and campaigns. Fonezela takes our business to a different level in the landscape of digital advancements.
Frankly, one of the best companies that we dealt with them in terms of services provided and high quality in their system, Fonezela has facilitated and saved us a lot of time and effort on the Internet. Multiple services in one place only, something extra-ordinary and wonderful and they deserve praise, I recommend dealing with them 100%. Thanks, Fonezela
I just wanted to share a quick note and let you know that you guys do a really good job. I’m glad I decided to work with you. It’s really great how easy your websites are to update and manage. I never have any problem at all.
My new site is so much faster and easier to work with than my old site. It used to take me an hour or more to update a page and I would still sometimes screw things up.
Now it’s almost like having a designer right here with me. I just choose the page, make the change and click save. It’s so simple. Its been a year I'm exploring, enjoying n using all the services provide by Fonezela.