You can check your missed calls, playback call recordings, voicemail etc from the same simple interface
Capture caller information to make the most of follow up calls. Track and monitor outbound call performance.
Retrieve customers call history and call recordings in an instant and also view customers call data in real time.
Understand which call campaigns outperform others by comparing call tracking number metrics like duration, quality and source.
Call History logs may contribute to know the callers interest about certain products and with this information you can run campaings and help learn about callers interest in certain products and this information could be related with their caller ID and area.
Review your best call examples to emphasize and promote best practices.
The detailed call history allows you to learn more about your customers.