Toll Free Numbers and Call Back Services (“”), a service provided by FONEZELA Inc, provides its customers/users (“you”) with enhanced telephony services (collectively the “Service”) as described more fully on the Internet at (the “Website”).

FONEZELA reserves the right at its sole discretion to refuse service to anyone for any reason.

FONEZELA reserves the right to change or cancel the Service or its pricing at any time without prior notice; changes to the Service or its pricing will be effective immediately when posted to the Website. By registering for the Service, you agree to be bound by all of FONEZELA’s terms and conditions of use as set forth herein and in FONEZELA’s Privacy Policy as currently in effect or amended from time to time (available at the Website). FONEZELA may not specifically notify you of any proposed changes to the Service or its pricing and it is recommended that you periodically review the Website. Your use of the Service after such changes have been posted constitutes your acceptance of all changes.

IMPORTANT : The terms, conditions, and guidelines associated with the use of the Service are set forth in this Terms of Use agreement (“TOU”). Please read this TOU carefully before activating or using an account with FONEZELA for the Service. By using the Service, you agree to abide fully by and accept all of the terms, conditions, and guidelines set forth in this TOU. Please note that FONEZELA may change this TOU at any time without notice, and such changes will be effective immediately upon the posting of such modified TOU on the Website at Your use of the Service after such changes have been posted on the Website constitutes your acceptance of all changes. Please also note that at any time, if it is determined by FONEZELA that you have abused or violated the letter, spirit, or intent of any of these terms, conditions, and guidelines, FONEZELA reserves the right in its sole discretion to terminate or suspend your account immediately without notice, liability, or penalty or liability of any kind to FONEZELA. The Service is being offered only to natural persons age eighteen (18) years or older and legal entities whose authorized principals are age eighteen (18) years or older. By accepting the terms of this Agreement, you hereby represent and warrant to FONEZELA that you are a natural person or authorized representative of a legal entity who is age 18 years or older.

User Responsibilities

In order to use the Service, you must, at your sole expense: (1) provide and be responsible for payment for all equipment necessary to establish a connection to the Internet; (2) provide for access to the Internet and pay any Internet connection service fees associated with such access; (3) supply all phone service features required for your use of the Service; and (4) pay for the Service. You agree to provide FONEZELA with accurate and complete registration information, and agree to keep that information updated at all times. Failure to do so constitutes a breach of thisTOU.

By registering for the Service, you will receive a password. It is solely your responsibility to keep your account information and password secure. You may not disclose your password to anyone except persons that you have authorized to use your account. You hereby assume all liability of any kind arising out of or related to the use of the Service by such authorized person(s). You hereby expressly release and indemnify FONEZELA from, and hereby assume all liability and damages of any kind arising out of or related to, all activities conducted through your account on the Service by any persons, whether or not such persons are authorized by you to use the Service. You agree to notify FONEZELA immediately of any unauthorized use of your account or any other breach of security you know of or suspect.


You are solely responsible for all content, data, materials, or information you transmit via the Service (collectively, “Content”). FONEZELA provides unfiltered services. This means that Content is not routinely reviewed before being transmitted through the Service, and FONEZELA will have no liability related to the content of any such communications, whether or not arising under the laws of copyright, patent, trade secret, defamation, privacy, obscenity, or otherwise. Furthermore, FONEZELA shall not be responsible for any unsolicited telephone calls (e.g., telemarketing calls) or calls made by any type of payphones received by you through the Service.

FONEZELA does not control Content accessed, posted, recorded, or otherwise transmitted or received via the Service and does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will FONEZELA be liable for any Content accessed, retrieved, recorded, heard, posted, or otherwise transmitted or received via the Service, regardless of where or how it originated.

Prohibited Uses

As a user of the Service, you agree to use the Service only for lawful purposes. Use of the Service for transmission, distribution, retrieval, or storage of any information, data, or other material in violation of any applicable law or regulation is prohibited.

You also agree not to use the Service to :
Use or transmit any material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization. Threaten, harass, defame, embarrass, or distress any other person or group. Transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar or otherwise objectionable messages or material. Transmit unsolicited fax or voice advertisements or solicitations (“fax/voice spam”) in violation of central or state laws, including but not limited to any “do not call” or “NCCP” list restrictions.

Transmit any information in violation of the Indian Constitution or which otherwise may be deemed in furtherance of terrorist activity or in breach of the national security of the India or any other state or nation. Transmit any materials or information in any manner that violates applicable law. Abuse payphone compensation. If FONEZELA, in its sole discretion, believes that you have violated any of the above restrictions or that you have otherwise violated any applicable law, FONEZELA may forward the objectionable material, as well as your communications with FONEZELA and your personally identifiable information, to the appropriate authorities for investigation and prosecution, and may immediately terminate your service without penalty or liability of any kind to FONEZELA. Any plan with a call rate of less than Re 1 per minute cannot be used in a call center environment unless approved by a FONEZELA’s authorized signatory in a physical written format.


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