Unified Communication and Digitialization Platform for businessesOverview Video
Fonezela is a multi-channel communication platform. Use Fonezela to implement and manage your brand's online presence, sales, marketing, support, and back office processes efficiently and cost-effectively.
Implement an elegant website for your business. Choose a template from among 100s of beautiful designs, customize it to meet your needs with a powerful and easy to use Drag and Drop Site Builder.
Provide cutting edge Phone based sales and support for your business. Implement Custom Greetings, IVR, ACD, Call Monitoring, Call Campaign, Conference Rooms, CTI and much more in minutes.
Your customers, prospects and vendors can place requests via the online self-service portal, email, phone and chat. Your team can track, manage and resolve requests to completion from a single interface.
Get a bird's eye view of important activities in your business in real-time. The dashboard provides details such as calls waiting in a queue, agents status, website visitors, abandoned calls & chat, pending and resolved tickets and much more.
Embed chat widget in your website, blog and mobile application. Track & engage visitors, provide assistance to them. Greatly improve conversion rate.
Use email marketing to promote your products and services, deliver newsletters. Recipients can manage their subscriptions, Get real-time insights into bounce rates, click through rates etc.
Private instant messaging for your company. Includes text messaging, group messaging, file sharing. All conversations are optionally archived.
Get started for free with Fonezela. Our price is among the lowest in the industry. Pay only for resources you use by choosing the 'Pay as you go' Subscription Plan.
Fonezela can accommodate your growing needs as scale-up. You can start with as few as 1 user and scale to 1000s of users anytime.
Fonezela's Management Console makes it easy to access and work on customer records without clutter. This enables an user to seamlessly multi-task
Easily manage users and assign roles to them. The role based access control system in Fonezela provides you with fine-grained control over privileges assignable to users.
Fonezela was developed from ground-up to be fully customizable. The platform can be deployed for hundreds of different use cases and is customizable to meet your needs.
Fonezela seamlessly combines multiple communication channels & process workflows in a single easy to use interface ensuring that your business processes are easy to manage and highly productive.
Start using Fonezela now, you can get started for free
Signup for an account.
Pick a subscription plan, a business template and input basic information required.
You and your team can start using Fonezela, Email will be sent to all members with access information.